At Vertical Systems (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or engage with our services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information that identifies you personally, including but not limited to:
Name Email address Phone number Billing and payment details (processed via third-party providers)
Business Information
Information related to your business or professional activities, including:
Company name Business goals Agency structure or operational details
Usage & Technical Data
Information related to how you interact with our services, including:
Website usage and engagement Communication preferences Session participation and content access
2. How We Use Your Information
We use your information to:
Provide, operate, and improve our services Communicate with you regarding services, updates, or changes Process payments and manage transactions Maintain confidentiality and service integrity Analyze performance and improve offerings Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal or business information.
We may share information only in the following circumstances:
Service Providers
With trusted third-party service providers that support our operations, including:
StripeWhop Other administrative, analytics, or infrastructure providers
These providers are authorized to use your information only as necessary to perform services on our behalf.
Legal Obligations
We may disclose information where required by law, court order, or valid governmental request.
4. Data Security
We implement industry-standard administrative, technical, and organizational safeguards to protect your data against unauthorized access, misuse, or disclosure.
However, no system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain personal and business information only for as long as necessary to:
Fulfill the purposes outlined in this policy Comply with legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, including under applicable Canadian privacy laws, you may have the right to:
Access the personal data we hold about you Correct inaccurate or incomplete information Request deletion of your data, subject to legal obligations Object to certain types of data processing
Improve user experience Analyze site performance Track engagement
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8. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those sites. We encourage you to review their privacy policies before providing any information.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such information is identified, it will be promptly deleted.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy, contact:
